Managed Services
Data Army offers flexible ongoing management and support for companies to ensure they have everything they need to keep their cloud operations running smoothly and effectively.
Data Army’s managed services is offered at three levels:
| 24/7 Infrastructure Monitoring & Escalation | Issue resolution | Daily Maintenance | |
|---|---|---|---|
| Level 1: Monitoring | ✓ | ||
| Level 2: Remediation | ✓ | ✓ | |
| Level 3: Full Management | ✓ | ✓ | ✓ |
1. Monitoring
Experts monitor infrastructure 24/7, investigate problems and quickly escalate issues to the company based on predetermined procedures.
2. Remediation
This level of service includes full monitoring and issue resolution by senior engineers capable of solving problems, ranging from minor to catastrophic.
3. Full Management
This service offers complete infrastructure management inclusive of full monitoring, problem resolution and daily maintenance. This level of service delivers the complete function of a dedicated web operations team.
Data Army can fully support your company on its cloud journey. Understand how our flexible managed services can assist your business every step of the way.
Want to understand how we can help your business with its data needs? Contact us